NHS Medway Clinical Commissioning Group is responsible for shaping and designing the healthcare services that local people need, then selecting the best providers to run them. The process of commissioning a provider to run a service is called procurement.
We follow public procurement regulations and guidelines when determining the form of procurement and our approach.
- Our Procurement Strategy which sets out how the CCG will develop its procurement activities and meet its legal duty with regard to compliance and regulations
- Our Procurement Policy which sets out the principles and processes in relation to clinical services procurement
- Our Local Competition Dispute Resolution Policy which outlines the local process for disputes
NHS Medway Clinical Commissioning Group (CCG) procures services from a range of providers. Contracts vary from small one-off purchases to large service contracts. When procuring services we ensure fair opportunity, competition and value for money.
The form of procurement we use varies depending on the nature of the product or service being procured but can include Any Qualified Provider, competitive and non-competitive tendering.
The regulations mean we cannot favour provider simply because they already have a contract with the CCG, or because they are an NHS organisation, or located in our area, or are employing local people.
In adherence with requirements of the document “Managing Conflicts of Interest: Statutory Guidance for CCGs” published in December 2014 by NHS England, CCGs must maintain a register of procurement decisions taken, which includes the details of the decision, who has involved in making the decision and a summary of any conflicts of interest in relation to the decision and how this was managed by the CCG. This enables the CCG to demonstrate that it is acting fairly and transparently and in the best interest of its patients and local population.
You can read the Register of procurement decisions 2017 here.
Invitation to tender - The Wellbeing Café
Reference number: MCCG Wellbeing 001/07/2016
Subject: Provide all services for The Wellbeing Café
Lead Contact: Sharon Dosanjh
Closing date: 31 August 2016
Description of requirement
The Wellbeing Café supports a range of service users and carers to be able to cope with and better manage conditions that may impact on their mental and physical health. The Café operates as part of the continuum of support services, working closely with both statutory and voluntary sector providers to ensure that individuals are signposted to, make use of, and are referred on from the service, in an appropriate and timely way.
The Wellbeing Café is intended to offer additional support for people with mental health problems outside of normal office hours. Providing a safe place for people to go and receive support.
The Aims of the Wellbeing Café are to:
- provide out of hours support to people experiencing mental health problems which do not require hospital admission and can be supported by suitably qualified counsellors, mental health support workers, volunteers and peers;
- help prevent the escalation of mental health problems and thereby avoid a mental health crisis and potential S136 admissions;
- form part of a crisis care pathway and help prevent unnecessary referrals to secondary mental health services, A&E departments and other emergency and out of hour’s services;
- improve and support individual mental health and wellbeing and increase independence and self-management through education, peer support, social engagement, counselling, sign posting & care navigation;
- reduce social isolation, stigma and discrimination for mental health users; and
- people in a crisis can access services conveniently, have greater choice, and can network with peers to provide mutual support and guidance.
The Wellbeing Café contributes to service transformation by providing de-stigmatizing community based, non-clinical, recovery based, out of hours support; which promotes choice and control, and supports the development of self-management and coping strategies through participatory methods, peer support and community connections. The café may also provide the basis for further work exploring the use of personal budgets and self-directed support for those with long-term conditions.
The Medway Wellbeing Café, established in November 2014 has successfully provided activities and social support to people who, primarily as a result of psychological distress, may otherwise use unscheduled care services, such as A&E, NHS 111 or MedOCC, the Crisis Team or be subject to a Section 136.
This service has been provided by the Sunlight Development Trust in Medway as a pilot. Medway CCCG would like to commission this service on a longer term basis and are offering an annual grant of £70,000. The successful applicant must be able to provide the service from 1st October 2016 and work with the current provider on a transition so that anyone who is using the current service is carefully managed into the new service. The wellbeing café must be located within Medway and meet the requirements set out in service specification and is a condition of grant.
Organisations who wish to be considered for this grant will need to:
- make a detailed proposal showing how they will meet the requirement;
- where premises have not been identified for delivery an outline needs to be developed for premises “aspiration”;
- provide 3 years certified or audited accounts with annual report; and
- give 2 references for grants or contracts already.
The award process will be to consider the most appropriate applications based on meeting the requirement. Unclear or non-compliant proposals will be rejected. The most appropriate proposer may be asked to present their proposal to a panel.
Please download the specification document here. Medway Wellbeing Cafe Service Specification for Grant
All completed tenders should be sent by post to:
The Wellbeing Cafe Tender
NHS Medway CCG
Fifty Pembroke Court
Invitations to Tenders and Quotations
Reference Number: MCCG 001/04/2016
Subject: Patient Experience and Patient and Public Engagement PILOT – Invitation for Solution Proposal and Quotation
Value: To be assessed as part of the response to the specification due to the request for innovative solutions. However, the pilot is not assessed as being an EU threshold value or commitment by the CCG.
Lead Contact: Denise Darrell-Lambert
Closing Date: Monday 9th May 2016 12:00pm
Further Information: Medway Clinical Commissioning Group (MCCG) is committed to purposeful patient experience and engagement that is coordinated, systematic and embedded across the CCG’s work and commissioning programme. By developing our existing frameworks and implementing new initiatives that provide meaningful patient engagement, MCCG can ensure patient views and experience are the focal point of any decision making process and inform strategic objectives. Monitoring, measuring and evaluating the overall impact of patient experience and engagement through clearly defined outcomes and objectives, will allow the CCG to record success, identify improvements and refine its processes. Request for quotations is undertaken on the basis that it will be for a Medway Pilot area and will be run for a period of 12 months. MCCG reserve the right not to accept any quotations. Requests for the specification can be obtained electronically by email from firstname.lastname@example.org.
Medway CCG website migration
Invitation to tender – Medway CCG website migration
Subject: The refresh and redesign of Medway CCG’s website
Lead Contact: responses via email to Alice Burgess, email@example.com
Closing date: 24th April 2017 at 17:00
Description of requirement
Seen as the ‘shop window’ for the organisation NHS Medway is keen to build a website that will be at the heart of its communications with patients, the public, GP practices, staff and other key stakeholders.
It is imperative that the CCG can elicit the help and involvement of all its key stakeholders to ensure the right services are available, and that the needs of Medway residents are at the heart of the decisions it makes.
NHS Medway CCG is keen to redesign its current website to ensure it is appealing, fit for purpose, and reaches and engages its desired audience. The development will operate in two stages.
Stage 1: the development of external website
Stage 2: the development of the closed area (intranet) site
The CCG is expecting to purchase Stage 1 now, with a view to purchasing Stage 2 in the coming months.
The aims of the website:
The aim is for the site to become the established point of contact for anyone looking to engage with the CCG and that the site will be used to:
- Share information about the CCG and what it does
- Provide easily accessible and understandable information about local services – including but not exhaustively health and care services
- Elicit information from as well as to people – engaging more actively with and making best use of the public voice
- Provide staff and practices with access to up to date information and clear routes for making contact with the CCG
- Provide access to tools and resources to help patients understand and get more involved in their own care- to include links to Health Help Now access, cancer screening dates and events
- Meet and go beyond statutory obligations to engage, ensuring patients, public, members/staff and other stakeholders are actively involved in local health decisions
The site will need to appeal to all its stakeholders. Whilst everyone is potentially a stakeholder, the key groups have been by CCG leads as:
- Patients and public
- GPs and other health professionals
- CCG staff
- Health and Social Care providers including voluntary sector
NHS Medway CCG is made up of GPs, other healthcare professionals and experienced commissioners dedicated to making Medway a healthier place to live.
It is a clinically-led organisation – one of 211 in the country – comprising 55 GP practices from across the Medway towns, serving a patient population of 295,223, and is responsible for planning and buying local NHS services that reflect local needs.
NHS Medway CCG requires an innovative website with the scope to expand and respond to changing requirements. The current website is provided via WordPress (http://www.medwayccg.nhs.uk); if an alternative is proposed a clear rationale should be provided for the proposed change.
Invitation to Tender
Shortlisting / Up to 3 suppliers will be invited to present, will be notified by 26th April.
Potential suppliers are asked to provide an outline of how they would meet the requirements in the attached specification, and to add;
- Examples of similar work, ideally for NHS CCGs, and supporting testimonials,
- Indicative timelines for development and going live, being particularly clear about the amount of CCG effort required at each stage
- Resources and costs.
Shortlisted suppliers will be asked to present their model and approach to the CCG.
The specification document can be found here: Website Redesign Spec
All completed tenders should be sent by email to: firstname.lastname@example.org
NHS Medway CCG, Fifty Pembroke Court Chatham Maritime, Chatham, ME4 4EL
Stakeholder Engagement- Invitation to Quote
NHS Medway Clinical Commissioning Group (CCG) is redesigning and re-procuring adult community health services in Medway. We wish to commission the services of a consultant organisation to support the engagement of stakeholders at key phases in the redesign of services between September 2017 and August 2018 with a particular focus on a series of co-design events and the running and analysis of a formal consultation.
All bids must be received by 16:00 on Friday 15th September.
Please download the attached documents and follow the instructions for submission.
Community re-Procurement – Appointment of Procurers Support
The CCG requires procurement support for the re-procurement of community services by providing the outputs as specified in the Specification.
Individuals / Consortia / Partnerships / Companies will be accepted. However, consortia arrangements must be led via a Lead Provider through which payment and contract monitoring will be made. Please include details of any partners involved.
Evidence of Past Experience
We are looking for an individual or organisations with good experience and a proven track record in supporting procurement programmes/projects of similar scope and size.
To this end we will only consider bids that include details of two previous projects and contact details for references.
Date of submission: No later than 16:00 28th November 2017
Contact Allan Petchey, Senior Contract & Provider Delivery Manager/ Procurement Lead- NHS Medway CCG
Community Services Re-Procurement Programme Stakeholder Engagement- AWARD
Community Services Re-Procurement Programme Stakeholder Engagement
Nhs Medway Ccg
Awarded opportunity – This means that the contract has been awarded to a supplier.
Location of contract
London, South East
Value of contract
£35k – £42k
20 November 2017
15 September 2017
Contract start date
02 October 2017
Contract end date
31 August 2018
Involve communities; patients and families; front line clinical staff at each stage of the programme. Understand how community health services are working in Medway and what needs to change in the current pathways involve people in setting priorities and establishing criteria for redesigning our services pathways. Engage in a robust, independent and transparent public consultation on community health services in line with legal requirements. Ensure that the decisions we take to commission a service is based on what people tell us matters to them. To support the engagement of stakeholders at key phases in the redesign running analysis of a formal consultation.
About the buyer
Fifty Pembroke Court
Value of contract
Contract start date
29 September 2017
Contract end date
29 June 2018
22 September 2017
This contract was awarded to 1 supplier.
Public Engagement Agency Ltd
Owls Barn, Salts Avenue, Maidstone,
Kent ME15 0AZ
Supplier is SME?
Supplier is VCSE?