Sarah Vaux, Chief Nurse at Medway Clinical Commissioning Group, said: “The CCG is aware the Care Quality Commission (CQC) has started enforcement actions against St Mary’s Island Surgery in Chatham.
“The CCG is working with NHS England, the CQC and the practice to ensure patient safety and quality of care are maintained for people registered at the practice.
No further details can be released at this stage of the process, however the CCG has established a helpline for any patient who may wish to discuss their own treatment. This is open from 8am until 5pm Monday to Friday and the number is 01634 335281, alternatively email firstname.lastname@example.org. The helpline will also be open on the 3rd and 4th February.
“The GP surgery is open as usual. Patients are reminded they can also obtain health advice from a pharmacy or by calling 111. They are also eligible to attend the walk-in centre at Balmoral Gardens, or in an emergency call 999 or visit the Emergency Department.”